Q. Do you have a Brick and Mortar location?
A. Tickle the Moon is an online eCommerce store. We have no immediate plans to open a physical location, but never say never! It could happen!
Q. Can I cancel an order?
A. Once an order has been shipped from the supplier, we cannot cancel it. However, if it hasn't shipped, we may be able to cancel it before it does. Please email Help@Ticklethemoon.com with details and order # so we can assist!
Q. I need my purchase faster than 30 days. Can I upgrade shipping?
A. We are now working with many US based warehouses, so items marked USA will ship faster, and should be received within 7-10 days.
If the item you have ordered is coming from an overseas location, the time will vary according to the location of the supplier warehouse, but currently due to the Coronavirus, we are unable to ensure faster shipping. However, we can contact the supplier to see if expedited shipping is available at the time of the order. Expedited shipping cost is the responsibility of the buyer. Please email Help@Ticklethemoon.com and we will be happy to verify availability and get an estimate for you!